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  • What is Snapzl?
    Snapzl is your go-to financial reporting platform so you can streamline and simplify the process of building, managing, and sharing financial reports.
  • How does Snapzl work?
    Snapzl integrates with your financial data sources, allowing you to effortlessly import and consolidate data. We offer user-friendly features and tools tools at your fingertips for whipping up insightful financial reports in no time. Snapzl will currently connect to Xero companies over the cloud. If you have companies on other accounting platforms, you can import financial data using a csv file.
  • How often does the app data sync?
    Snapzl syncs data with the connected entity every 6 hours. If you need to sync urgently, you can manually sync on a connection by connection basis. There is a maximum number of manual syncs you can do per day depending on how many connections you have.
  • Is my data safe?
    Yes. Snapzl is built on the latest technologies available on the Microsoft Azure Platform. We use our own product and understand how important the security and privacy of our data is. All data is encrypted and backed up regularly and retained in multiple regions. Our Practices and Policies. Encrypted traffic All data transmissions internal and external at Snapzl, including sign-on, are encrypted at 256-bit and sent through TLS 1.2, adhering to the FIPS 140-2 certification standard. External security audits and penetration tests Yearly web app and infrastructure security audits and penetration tests are performed at Snapzl. We monitor our product for security vulnerabilities automatically as the product grows. Where are my files hosted? Snapzl is hosted in multiple Microsoft Azure datacentres. We continually monitor user locations to assess the optimal hosting locations. Experienced team members Snapzl architects, engineers and operations teams keep their skills up to date with security best practices. Availability Snapzl is highly available. We take measures to ensure you can access your data and reports whenever you need them. We built Snapzl to tolerate failure of any individual component. Data protection We regularly backup data for our customers. Critical data is backed up every 10 minutes, and non-critical data on a daily basis. Confidentiality We understand all customer data is private and confidential. Employees have to abide by strict protocols to access internal data. Great measures are taken to ensure you data is not seen by anyone who should not see it. If you have any questions, please reach out to our team by using our contact form or contact our customer service representative.
  • Can Snapzl import from my accounting software?
    Yes, Snapzl offers intelligent import data tools for CSV and customised import for common platforms making it easy to import data directly from your accounting system.
  • What does the data flow look like when connecting to Xero from Snapzl?
  • Can I export the reports I create in Snapzl?
    It's only essential! Snapzl lets you export reports in formats like PDF and CSV. Sharing and presenting your financial insights has never been easier.
  • Can I collaborate with my team on reports?
    Absolutely. Snapzl supports collaborative features, allowing team members to work on reports simultaneously. You even have control over which users can access specific tenants.
  • Is Snapzl user-friendly for non-technical professionals?
    Yes! Snapzl is designed with a user-friendly interface that doesn't require advanced financial knowledge. It's a seamless experience for everyone.
  • Is there a free trial available?
    Yes, we offer a 30 day free trial period so you can explore Snapzl's features and see how it can benefit your financial reporting needs.
  • Is there customer support available if I encounter issues?
    Of course! We're always here to help. Snapzl provides customer support to assist you with any questions or technical issues you may encounter. Contact us on hello@snapzl.com.au.
  • How do I get started with Snapzl?
    Getting started with Snapzl is simple. Just visit our website, and click on the 30 Day Free Trial button. Then follow the setup instructions to start generating your financial reports efficiently!
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